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Care Coordination

Each network practice is assigned a care manager, and provides its member primary care practices with:

  • Ongoing education and training;
  • Data analysis on utilization patterns and performance;
  • Continuous quality improvement initiatives; and
  • Centralized disease management program development efforts.

To be eligible for care management, a patient must receive Carolina Access Medicaid, and the patient's primary care physician must be a member of a CCS participating medical practice.

CCS's local care managers then provide patients with:

  • Home visits;
  • Follow up phone calls;
  • Education in disease process and self management;
  • Connection with community resources; and
  • Education in appropriate use of healthcare resources.

 Below is the Care Manager Phone Directory by Program and County.

Programs

Name
Phone
Email

Mary T. Mandell, MD
Psychiatric Physician Consultant

(910) 246-9806

This email address is being protected from spambots. You need JavaScript enabled to view it.

Alicia LeJeune-Riley BSW CCM
Behavioral Health Coordinator

(910) 975-5785

This email address is being protected from spambots. You need JavaScript enabled to view it.

Name
Phone
Email

Diane Calhoun, RN BSN CCM

(910) 585-8941 This email address is being protected from spambots. You need JavaScript enabled to view it.
Name                                                    
Phone                   
Email                                                

Kimberly DeBerry, RN BSN CCM
QI Program Manager

(910) 585-9775

This email address is being protected from spambots. You need JavaScript enabled to view it.

Name                                                  
Phone                       
 Email  

Nydia Mancini, PharmD
Network Pharmacist

(910) 246-9806 This email address is being protected from spambots. You need JavaScript enabled to view it.

 

Name                                                  
Phone                       
Email                                                            

Kimberly DeBerry, RN BSN CCM
QI Program Manager

(910) 585-9775 This email address is being protected from spambots. You need JavaScript enabled to view it.

Counties

Name                                                                
Phone                         
Email                                                          
Joy Farrar, RN CCM Clinical Manager (910) 690-0413 This email address is being protected from spambots. You need JavaScript enabled to view it.

 

Name                                                                 
Phone                          
Email                                                          
Vivian McInnis, RN CCM Clinical Manager (910) 585-3543  This email address is being protected from spambots. You need JavaScript enabled to view it. 

 

Name 
Phone 
Email                                                       
Amy Tatum, RN CCM Clinical Manager                (910) 997-1036            This email address is being protected from spambots. You need JavaScript enabled to view it.